Long vent post. Delete if not allowed. Monday was my first day back to work after quarantine and my very first client was a new client who's install I did the beginning of March. When she sat down at 10:00 a.m. she told me she had another appointment at 2:00. Said the top row was a little too high and the bottom a little too low. She didn't mind if they kissed if they could just be closer together. When I did her initial install the only nylon thread I had (still have) was black and she has a level 5 root. Understandably over the course of the last few weeks she was unhappy with the black thread. This time I switched over to my NBR blonde cotton thread. Yesterday she sent me a scathing message about how bad of a job I did on her hair. I mean she ripped me apart. Because the rows are kissing it created a huge ridge that she is absolutely pissed about. Accused me of using Michael's craft store thread and threatened to rat me out to McKenzie 🤦🏻♀️ As upset as I was-and still am-I find I am absolutely grateful for this happening. I learned more from messing up her hair than the five good jobs I've done before this (she knew when she originally booked I was brand new at this). I pride myself on doing excellent work and am a bit of a perfectionist. It really hurts that I sucked this badly but if you're in the same boat please remember, we learn by our failures. Take any mistake you make and use it to be a better version of who you were yesterday.