This is my first client that has complained about the hair itself. We are using COVET AND MANE Hair she has two rows. She uses a wet brush to the tangle a few times a day and she said she’s constantly getting matting with the hair has anybody had Issue before I know sometimes when there’s too much hair stacked on top of it’s self there will be matting but I haven’t had issues Yet with any of my installs for IBE or even the hair. Maybe on my next install if I just wear the roads are in separate them a little bit more?
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My first client is having problems with tangling too. Is the matting just at the top of the weft or throughout? . I originally thought it was how she was caring for it or that we needed to switch to products that are more moisturizing but she’s still having issues. We work together and I’ve literally watched it tangle before my eyes as she’s working. I’m open to all suggestions anyone has!
😭I’m glad I’m not the only one . I’ve never had this problem before even with my hair I hope somebody has some insight
Following! I have never experienced this but I’m sorry it’s happening!
I have this past week! 2 clients who I installed 2 of the same colors in each head from same packs of 22” hair. What colors were you using if I may ask? Message C&M. I’m working with them to fix it. Plus they want the matter hair back.
Mine was Blonde Zero 22inch. I will message them
It was the Sierra blonde it was 18 inch hair
Client 1 had Blonde Zero & Aspen Client 2 had Sierra Blonde zero & Aspen but all 22” 🤷🏻♀️
Should I contact them about it
Yes!!
All I did was lowlight it with ammonia free. Kevin Murphy but I’ve done that on others and no issues
Log In to C&M go to bottom right to send a message and tell them your problem and send a pic or 2. They will respond.
I just had this happen yesterday. I looked closely at the hair and the mid section was full of split ends. I cut the hair by dusting off those pieces so hopefully this won’t happen but if she complains again I will contact them. I used #6 and Milan on her
This is not even two weeks post install
This was after I had already detangled and re-applied oil earlier in the day. I’ll reach out to Covet and Mane
I messaged them today and told them the products that were used in the hair and now they’re having an in house stylist contact me I’m so annoyed
I messaged them today and told them the products that were used in the hair and now they’re having an in house stylist contact me I’m so annoyed
O no this is all covet and mane ?!? I just had 12 wefts resent to me from Harper Ellis Bc of that same Issue and I changed everyone to c&m !! Now I’m nervous 🥴 would love to hear what they say the issue is ?!?
What were the colors in HE you had issues with?
They were all the rooted or balayage ...piper , Kristen, Ellie and another one I can’t remember ! They sent me all new hair but if it happens again to my client she’s going freak out and stop getting hand tied hair !!! I ordered so many colors from c&m 🤞🏻and blonde zero was one of them
They said to me Blonde Zero is the most chemically manipulated color obviously and it’s probably the pack I had an issue. So they are sending me 613 and I have to send all the 16 wefts installed btw the 2 ladies back for testing.
They are sending new hair
This happened to me too! Had the hair put in 8 weeks ago ! I just made a post . Covet and mane told me no to Iles but I was always told iles is the best !
My 2 clients both had theirs only for 7-8 weeks each
Ugh I hope this doesn’t happen to any of my clients ! I just had to redo like 5 clients because the Harper Ellis hair was matting and they replaced all of them thankfully ! But I just want to have more luck w this hair .. I’m obsessed w the method ! I just need to figure out this quality of hair situation
Iles?
What shampoo and conditioner are your clients using? And are they doing any sort of masque on the extensions?
From my experience in many years of all kinds of extensions, when this happens it’s not usually anything you or your client has done or used. It’s the hair. The cuticles were not left intact all facing the same direction so they matt and tangle for no reason at all or what sometimes is called “crawl” or creep up. And the companies should darn well know this but they don’t want to admit most the time that sometimes it just happens! I had a company literally tell me I must be installing wrong after I had been using their hair for over 2 years with no issues then got 3 bad batches that did this!!! 🤦🏼♀️ it’s not you guys! Don’t blame yourself if it does happen. It’s a total inconvenience but not your fault! 😘😘
Still going to suggest oi for my covet clients but this is from Wendy iles!
Woops meant to send this to different post !